Frequently Asked Questions

FAQ

1. How do I place an order?
Ordering your custom woodworking piece is simple. The most direct way is to call us at 662-542-8480 to discuss your project with Zach or Gabriella. You can also click any "Call Now" button on our website for immediate assistance. If you prefer to start via email, complete our contact form with details about your project, and we'll reach out to begin the consultation process. Whether you're interested in a farm table, casket, or other custom woodworking piece, we'll guide you through design options, wood selection, sizing, and provide a detailed quote for your approval before beginning work.
2. Do you deliver nationwide?
Yes! We offer nationwide delivery for all our custom woodworking pieces. Our white-glove delivery service ensures your handcrafted furniture arrives safely at your doorstep, whether you're in Mississippi or across the country.
3. Can you create custom dimensions for my space?
Absolutely! We specialize in creating farm tables and other woodworking pieces to your exact specifications. Whether you need a unique size to fit your dining room, a conference table for your corporate space, or special dimensions for any project, we'll create a custom piece tailored precisely to your requirements.
4. What does your lifetime warranty cover?
Our lifetime warranty covers structural integrity and craftsmanship of all our woodworking pieces. This includes joints, construction elements, and overall structural soundness. We stand behind our work for generations to come, reflecting our confidence in the quality of every piece we create. If you experience any issues with your furniture, please contact us at 662-542-8480 or through our website contact form, and we'll promptly address your concerns.
5. How long does it take to complete custom woodworking pieces?
For custom farm tables and other furniture pieces, we'll provide a specific timeline during your consultation based on current workload, design complexity, and materials. Each piece is carefully handcrafted to your specifications, requiring proper wood selection, construction, and our multi-stage finishing process. For caskets and urns, we maintain select models in stock for immediate needs. Custom caskets follow a similar crafting timeline as our furniture. Please contact us at 662-542-8480 to discuss your specific timeline requirements, whether for a planned furniture purchase or immediate memorial needs.
Will funeral homes accept my personal casket?
Yes, funeral homes must accept your personal casket. According to the Federal Trade Commission's "Funeral Rule," funeral providers are legally required to use a casket you purchase elsewhere and cannot charge you a fee for doing so. This consumer protection allows you to purchase our handcrafted Hickory Ridge casket directly and have it delivered to the funeral home of your choice. Purchasing directly from us typically results in significant savings—often 40-60% less than identical caskets sold by funeral homes—while providing superior craftsmanship and personalization options.

Getting Started is Simple

Ways To Order from Us

We understand that choosing the right piece for your needs is an important decision. That's why we've made our ordering process as convenient as possible. Whether you prefer a personal conversation, the ease of our online form, or the opportunity to see our craftsmanship up close, we're here to accommodate your preferences and ensure your complete satisfaction.